Shipping policy

Order fulfillment for Goods

1. Order fulfillment consists of completing the ordered Goods, packaging them for delivery to the Buyer, and sending the shipment to the Buyer in accordance with the form of delivery selected by the Buyer, or informing the Buyer about the possibility of personal collection of the order.

2. The cost of delivery of the Goods shall be borne by the Buyer, unless otherwise specified in the information presented to the Buyer on the Website.

3. The order is considered fulfilled at the moment of sending the shipment to the Buyer (entrusting the shipment to a carrier engaged in transport). In the case of delivery via a carrier, the Seller informs the Buyer about the preparation of the Goods for shipment and the transfer of the shipment to the carrier. The exact date of delivery of the Goods is determined by the carrier, unless the carrier allows the Buyer to specify the exact date and time of delivery. If the carrier provides such a feature, the Seller shall provide the Buyer with the data necessary to monitor the transport of the Goods, in particular a link to the carrier's website or to the carrier's application.

4. The Buyer is obliged to inspect the shipment in a timely manner and in a manner customary for shipments of this type. If the Buyer finds that the Goods have been lost or damaged during transport, they are obliged to take all necessary steps to determine the carrier's liability, e.g. by drawing up a damage report (Article 545 § 2 of the Civil Code).

5. The order fulfillment time is indicated for each Product. The ordered Products should be delivered to the Consumer or PNPK within 30 days, unless a longer period has been clearly indicated by the Seller in the Product description. In such a situation, by placing an order, the Buyer agrees to a longer order fulfillment period resulting from the Product description.

6. If the Buyer orders Goods with different delivery times, the binding delivery date for the Seller for the entire order is the longest of all the Goods included in the order, whereby the Seller may propose dividing the order into several independent shipments in order to speed up the delivery time for some of the Goods.